Frequently asked questions and help
Why do I see no change after saving?
Check the following:
Is “Expand in listings” enabled on the correct property, and have you saved it?
Are there actual variants using this property? A product with only the descriptive property “Color: Blue” will not be expanded.
Is a main variant or the display of the parent product configured on the product? This setting takes priority by default.
Open the parent product under Catalogues → Products and go to Variants → Storefront presentation → Product listings. Select “Expand property values in product listings” and click Save in the window. The greyed-out Main product and Variant settings are not used in this mode.
You can leave Color unchecked here if “Expand in listings” is already enabled centrally on the Color property. You do not need to select the colour again on each product.
Are the required variants active and visible in the relevant sales channel?
Has background processing finished? Reload the shop page afterwards.
If the display still has not changed, ask your technical support team to check background task processing (the message queue). If you use Elasticsearch, the search index also needs to be updated after processing. Reloading the shop page or clearing the cache does not replace these steps.
Why do I see more entries than expected?
Expansion may be enabled for several properties, such as colour and size. Any expansion configured directly on a product is also taken into account. If you only want one entry per colour, check both places.
Why do several variants show the same image?
The plugin does not create new images. Assign suitable images to the variants and check each cover image. Without their own image, variants may inherit the same image from the parent product.
Why is the switch missing or unavailable?
Check under Extensions → My extensions that the plugin is active, then reload the administration. You need permission to edit properties to change the setting. If necessary, ask an administrator to check your user permissions.
Can I select just one category or sales channel?
No. The switch is configured centrally on the property and applies to all affected products and sales channels. The plugin does not offer a selection of individual categories.
Do I need to configure new products individually later?
No. New products with variants using the same enabled property are also included during normal product processing. An explicitly selected main variant or parent product display still takes priority by default.